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| Special Offer: Financial Edition - Does the Model Work Without Fees? (pdf) | 1PhoCusWright |
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| Special Offer: Booking fees were a major part of the financial model for the big online travel agencies. With no fees on the menu, can these players remain viable? This article analyzes the recent and projected impact of the fee cuts on OTAs. | ||
| Corporate Travel Management and Travel Practices in China (pdf) | Amadeus |
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| A new report by Amadeus and PhoCusWright titled "Corporate Travel Management and Practices in China" paints a picture of the huge opportunities available for the travel and tourism industry in the market. | ||
| Productivity of LCC Booking Solutions (pdf) | Amadeus |
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| Amadeus commissioned UPS to do conduct a research to better understand and evaluate the booking processes being used by travel agencies in Europe when booking low cost carriers in order to identify optimisation opportunities. | ||
| Understanding How Service Fee Automation Impacts Travel Agency Business (pdf) | Amadeus |
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| Amadeus commissioned Dr. Fried and Partner to carry out independent research on the management of service fees in European travel agencies. | ||
| Understanding Leisure Travel Agency costs drivers and ways to optimise Business in France (pdf) | Amadeus |
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| Amadeus recently commissioned Hermes Management Consulting to do a study to in order to gain a better understanding of Leisure Travel Agency cost drivers and ways to optimise business in France. | ||
| Understanding Travel Agency Cost Drivers and Ways to Optimise Business in Greece (pdf) | Amadeus |
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| Amadeus recently commissioned Hermes Management Consulting to do a study to in order to gain a better understanding of Travel Agency cost drivers and ways to optimise business in Greece. | ||
| Understanding Travel Agency Cost Drivers and Ways to Optimise Business in Malaysia (pdf) | Amadeus |
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| Amadeus recently commissioned Hermes Management Consulting to do a study to in order to gain a better understanding of Travel Agency cost drivers and ways to optimise business in Malaysia. | ||
| Understanding Travel Agency Cost Drivers and Ways to Optimise Business in Saudi Arabia (pdf) | Amadeus |
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| Amadeus recently commissioned Hermes Management Consulting to do a study to in order to gain a better understanding of Travel Agency cost drivers and ways to optimise business in the Kingdom of Saudi Arabia. | ||
| Audit: An Integral Component to a Comprehensive Travel and Expense Management Process (pdf) | Concur |
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| This white paper provides detailed information and insights into the issues that drive the need for audit, along with best-practices and benefits of an outsourced audit program. | ||
| Building an Effective Business Case: Automating Travel Booking and Expense Reporting Processing (pdf) | Concur |
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| This white paper explores specific steps and examples in the creation of an effective business case for adopting an automated travel booking and expense reporting solution. | ||
| One Touch Business Travel and the End of the Expense Report (pdf) | Concur |
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| Amplifying The Value of Automation | ||
| Taking Your Travel Program Global (pdf) | Concur |
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| This white paper provides detailed information on best practices, keys to success, benefits and potential risks associated with deploying a travel booking tool internationally. | ||
| Measuring Your Online Audience - Why a Standard for DMO Web Sites Makes Sense (pdf) | Miles Media |
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| The tracking of Web site activity and behavior is a critical part of reporting for most DMOs and an increasingly important measurement for stakeholders. | ||
| The Past and Future of Travel Agencies: An NYU and PhoCusWright Analysis (pdf) | NYU/PhoCusWright |
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| Travel agents played a key role as intermediaries in travel distribution in 2001. In subsequent years, however, things began to change. | ||
| Introduction to PhoCusWright's 2009 Technology Trend Predictions (pdf) | PhoCusWright |
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| European Online Travel Agencies: Success Strategies for Today and Tomorrow (pdf) | Sabre |
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| Garnering Executive Support (pdf) | starCITE |
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| Building your business plan for strategic meetings management. | ||
| Integrating Corporate Travel, Procurement and Meetings Management (pdf) | starCITE |
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| A best practices roadmap to strategic meetings management success. | ||